Help: Just upgraded and lost my Logins

philiptevans
philiptevans
Community Member
in Mac

HI, I just upgraded to V4 on my macbook and it's now only showing 5 logins rather than the 187 i had in the old version before I upgraded.

My desktop machine still has the 187 on it.

I'm using the dropbox sync and I uninstalled the browser extension per the discussion. I had to set the sync up manually as when I opened 1P for the first time, there was no migration wizard or anything like that.

Phil

Comments

  • Niklas
    Niklas
    Community Member

    You're not the only one to lose data as part of this update. See here for a way to restore some of your old data: Missing items after updating MAS version to 4.

  • sjk
    sjk
    1Password Alumni

    Hi guys,

    @philiptevans: Please let me know if you're still having problems with 1P4 on your MacBook and I'll help you get them resolved as quickly as possible.

    @Niklas: Any issues you're still having will also be addressed; please watch for a reply to the email you sent.

    Thank you!

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