Mac store Version 4 not working

flgator
flgator
Community Member

Many passwords and user names are now not filling and working with ver 4 - all was fine with ver 3 - help ... I have reinstalled the safari extension, restarted computer and browser

Comments

  • Hi @flgator,

    Can you read this article and see if you can narrow it down to anything?

    Please let me know how it turns out for you.

  • flgator
    flgator
    Community Member

    I just read in another post to do the following for the sites that are not working
    1. manually enter the user/ password info
    2. Do not log in but first create a new login

    Now go back and try the auto fill - it worked
    I guess I have to go thru and create new entries for the sites that are no longer working in ver 4.x that we're working in ver 3.x
    Not the end of the world - but at least I can get it to work/ auto fill now

    Regards

  • Megan
    Megan
    1Password Alumni

    Hi @flgator,

    I'm glad to hear you were able to get auto-fill behaving again - I do apologize for the inconvenience. If you run into any further snags, we're here for you!

This discussion has been closed.