Browser extension and 1PMini graphics aren't working when locked - IMAGE

owen-b
owen-b
Community Member
edited October 2013 in Mac

https://www.dropbox.com/s/ux0urmjf1wqccxs/Screenshot 2013-10-13 14.39.16.png

Only when locked. In fact, for the first 3 or 4 seconds the lock icon doesn't appear either, it's just the password field floating in space.

Upgraded from 1P3 to 1P4 in the MAS, and it's been an unprecedented (for AgileBits) load of hassle and bugs so far. Not ready for the public!

Comments

  • owen-b
    owen-b
    Community Member

    clears throat I had to restart my MBP and it started working.

    Still a total mess with regards to iCloud/DB syncing as I've posted elsewhere with zero replies from Support.

  • MikeT
    MikeT

    Hi @owen-b,

    I'm glad restarting the Mac worked. It sounds like OS couldn't load the resources from the app files and a reboot would fix it. We've seen the same reports from other users saying the reboot fixes it but there wasn't anything that could help us reproduce this issue, so we could try to prevent it. In a few cases that I've seen, the uptime of the Macs were in days, so sometime it could just be a stuck OS X process.

    We're working on resolving the rest of the issues that you posted as soon as we can.

This discussion has been closed.