Need to fix dialog location when on multiple screens.

JasonM
JasonM
Community Member

Every time I go to use the shortcut in my browser, the login dialog seems to pop up on a different screen. I have 3 screens, I'm constantly having to look around and find out what the dialog is doing.

It used to just pop down in the browser window, what happened to that?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    This sounds like this known issue:

    If you're using multiple displays, using CMD+\ may bring up 1Password mini on the wrong screen.

    Stephen

  • Hi JasonM,

    If you click on the 1Password button on the toolbar, it'll pop up in the right screen. The issue is when the Command + \ keyboard shortcut. Right now, 1Password mini powers the front end of your browser extension, but it is not a part of the browser extension. So, when you do the keyboard shortcut, 1Password mini picks it up in the background and activates the mini. It currently does not know where the icon is, so it can't pinpoint the location for its UI to show up. That's why it will show up on the menu bar at the moment instead of next to the icon. We'll find a way to improve this in the future.

    Can you tell me which OS X version you're using? It should work show up on the right menu bar on Mavericks but previous OS X version seem to have some issues that we're still working on fixing.

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