Is it possible to force sync 1P4 and 1P4 mini

iwonder3
iwonder3
Community Member
in Mac

They are vastly out of sync for me. Same is true for Safari plugin (seems to be the same as 1P4 mini)

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Does restarting the Mini help?

    Stephen

  • iwonder3
    iwonder3
    Community Member

    Negative. Missing a folder. Some icons are missing as well.

  • iwonder3
    iwonder3
    Community Member
    edited October 2013

    A bit more information.

    1. I renamed folder, open close mini, same deal
    2. I created brand new folder, open close mini, same deal
    3. I rebooted, same deal
    4. I changed sync method from drop box to icloud, same deal
    5. Stopped syncing alltogether, same deal

    Here is a bit more info

    1. Contents of the folder in question are Logins only
    2. If i go under "tags" in mini, i actually find things there and they are actionable - i can click on them and am taken to the web site
    3. If i search by name, in the search box, nothing is found
    4. If i navigate to folder, folder is missing
    5. All "smart folders" show either nothing or incomplete information
    6. All folders are a combination of "folders" and "smart folders"
    7. Contents found under tag (logins) are not visible under Logins in mini

    And lastly here is a log:
    Closed app. Open app. Restart MIni. Enter password. Close app

    Marker - Oct 22, 2013 2:40:38 PM
    Tue Oct 22 14:40:46 2013Good-bye!

    Tue Oct 22 14:40:48 2013| 402003 [APP:0x7fc802c0e370:] I applicationDidFinishLaunching: | Starting 1Password 4.0.3 #402003 built Oct 9 2013 00:34:04

    Tue Oct 22 14:40:48 2013| 402003 [XPC:0x7fc802c0e370:] I connect | Connecting to helper

    Tue Oct 22 14:40:48 2013| 402003 [XPC:0x7fc802c0e370:] I startHelper | Starting '2BUA8C4S2C.com.agilebits.onepassword-osx-helper'

    Tue Oct 22 14:40:50 2013| 402003 [UI:0x7fc803b886d0:] I saveState:andReloadDataWithCompletion: | Selected 99 items: 0.04

    Tue Oct 22 14:40:59 2013| 402003 [APP:0x7fc805c904d0:] I troubleshootingRestartHelper: | Restarting 1Password mini...

    Tue Oct 22 14:41:00 2013| 402003 [APP:0x7fc805c904d0:] I troubleshootingRestartHelper: | Restarting 1Password mini...

    Tue Oct 22 14:41:01 2013| 402003 [APP:0x7fc805c904d0:] I troubleshootingRestartHelper: | 1Password mini restarted.

    Tue Oct 22 14:41:03 2013| 402003 [UI:0x7fc80784c140:] I saveState:andReloadDataWithCompletion: | Selected 99 items: 0.05

    Tue Oct 22 14:41:12 2013Good-bye!

  • iwonder3
    iwonder3
    Community Member
    edited October 2013

    Arrrggghhh ...

    Upon editing i had "Never display in browser" checked. Changing it to "Always" fixed the issue.

    Dear devs, this needs to be documented.

  • Megan
    Megan
    1Password Alumni

    Hi @iwonder3,

    First of all, I'd like to apologize for the delay in responding but we have been a bit overwhelmed since the launch of 1Password 4 for Mac. We're working hard to get back to our usual snappy responses and we really appreciate your patience.

    I am glad to hear that you managed to figure things out - and I'll be sure to pass this information along to our developers to see if we can't make this feature a bit more user-friendly in the future.

    Again, I'm sorry for the frustration. If you have any further questions, we're here to help!

This discussion has been closed.