Can't get rid of 1password mini, keeps respawning

Omen
Omen
Community Member
in Mac

Hi,

I have the AgileBits version 3 of 1P for Mac and Windows. I also own the Apple copy. When I saw the the Mac store had v4, I wanted to upgrade to that. So I deleted 1P v3 app by using Cntl + Quit, which should kill 1p v3 + 1P mini, along with all v3 browser extensions. I then installed 1P v4 and all the v4 extensions. After this, I noticed something strange - I had 2 keys in the top app area. When I took a look at Activity monitor, I saw 1P v4 running along with 2 1P minis. I did the Cntl + Quit 1P v4, and that killed 1P + 1 mini. But the other mini is still there. I tried to Force Quit the 1P mini left overt, but it would just resubmit with a different PID. I've tried various thing to try to find the launch daemon, and I disabled 1P from running at startup, but nothing works. I'm hoping I don't have to completely uninstall 1P v4 (which is a manual process), then reinstall 1P v3 to get rid of this extra 1P mini.

Please advise me what to do.

Thanks....Michael

Comments

  • sjk
    sjk
    1Password Alumni

    Hi, @Omen. I'm sorry you're having trouble getting rid of multiple 1P minis.

    The quickest, easiest way to get this sorted out would be to start with a better understanding of the current 1Password configuration on your system. To do that could you please email us a diagnostics report? Instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but please do include a link to this topic in your email so we can "connect the dots" when we receive it. After analyzing that report we'll be able to better assist you. Thank you!

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