Can't update from 4.0.2 to 4.4.0.5

eltel
eltel
Community Member
in Mac

Check for update reveals 4.4.0.5 available I have 4.0.2 - install update then gives "Update error - An error occurred while downloading please try later." I keep trying with no success. Anyone any ideas please?

Thanks

iMAC OSX 10.9
1PW upgraded from 1PW3 on Agilebits store at the weekend.

Comments

  • Meek
    Meek

    Hey @eltel, I'm sorry to hear about the trouble updating 1Password.

    We aren't aware of any outstanding issues with updating, so thank you for letting us know you are experiencing this problem. We'll look into it and keep an eye out for a larger issue.

    In the meantime, try updating manually as follows:

    • Quit both 1Password and 1Password Mini by pressing Command-Control-Q
    • Download a fresh version of 1Password 4 from https://agilebits.com/downloads
    • Drag the 1Password 4.app into your Applications folder and choose the option to Replace the existing version.
    • Launch 1Password.

    Let us know if that works for now :)

  • eltel
    eltel
    Community Member

    Meek thanks - that's worked ok.

  • Meek
    Meek

    Excellent, thanks for letting us know @etel. :) If there's anything else we can help with, just let us know!

This discussion has been closed.