Install from Scratch???
Hi:
Sorry for such a likely dumb post, but to make a long story short I would like to reinstall 1PW from scratch.
The website says " go to File > New 1Password Data Folder ... from the menubar in 1Password" but I don't see this option (1Password version 4.0.3, OS 10.8.5).
I deleted the old 1Password databases. I quit Safari. When I restart 1Password it keeps asking for my PW with no option to start over.
Help would be appreciated! Thank you!
Comments
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Hey @CharPatton, I'm sorry to hear about the trouble with starting fresh in 1Password 4.
Give the following a try:
- Quit both 1Password and 1Password Mini by opening 1Password pressing Command-Control-Q.
- Open the Finder.
- Select the Go menu, then Go to Folder.
- Copy & paste one of the next lines in into the prompt, depending if you downloaded 1Password 4 from our webstore or from the Mac App Store, including the tilde symbol.
If you are using the webstore version of 1Password: ~/Library/Application Support/1Password 4
If you are using the Mac App Store version of 1Password: ~/Library/Containers/2BUA8C4S2C.com.agilebits.onepassword-osx-helper/Data/Library
- Click the Go button.
- Rename the Data folder to Data-backup
- Launch 1Password
You should now be presented with the option to create a brand new data file! If you still see a prompt for your master password, look for the little triangle above it and click that - there you should get the option to create a new data file. Let us know if that works for you. :)
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Worked like a charm. Thank you!
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On behalf of @Meek you're most welcome, @CharPatton. Thanks for letting us know that worked for you!
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