Update Logins Instead of Creating New Ones

mrneedleman
mrneedleman
Community Member
in Mac

In Version 3.0 you would be asked whether or not you wanted to create a new login or update an old one. Where has this option moved to? I am running 1Password in the browser and not from the menu bar though the mini version is running.

Comments

  • Meek
    Meek

    Hi mrneedleman,

    I'm sorry to hear about the trouble with updating logins in 1Password. 1Password 4 tries its best to determine if you are updating an existing password and should prompt you to update it, rather than save a new one. Now, if you are not seeing this behaviour on any website, there could be a couple of things going on. Could you please send us a Diagnostics Report?

    Download the 1Password Troubleshooting utility and follow the instructions to generate the report.

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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