Strange category/folder created on migration from version 3

Boltzmann

There seems to be a strange category/folder created on my 1Password 4 for Mac. It's a very long text named (translated from spanish) "Doesn't truly belong to Wallet, we store it here in order to generate a detailed view" (in spanish translation: "No pertenece verdaderamente a Wallet, lo guardamos aquí para generar la vista detallada."). On this weird category/folder, 1Password 4 has put an identity from 1P3.

What should I do?

Thank you.

Boltzmann

Am I the only one with this weird category created on 1P4? How can I contact support?

sjk

Hello, @Boltzmann!

Thanks for reporting this. It's the first I've heard of that mysterious category/folder. Could you please post an image here of what you're seeing?

Stephen_C

If you need help posting an image, there's a helpful post here.

Stephen

Boltzmann

Ok. This is the one from 1P4 (spanish):

The selected folder.

This one from Safari's Plugin (which is the same as for 1P4 mini):

Could be a translation issue. I believe this started with last upgrade 4.0.5.

Thank you.

sjk

Those images are very helpful, @Boltzmann -- thanks!

We're not sure how that translation got messed up but we're looking into it and will have it fixed ASAP.

EduardoRT

I'm having the same issue. Maybe it's a problem inside the spanish translations?

1password Mini

1password

sjk

Thanks for the additional report, @EduardoRT. We are aware of this issue with the Spanish translation and will resolve it as quickly as possible.

Alberto

I'm having the same long category on the menu. No pertenece verdaderamente.....

sjk

Thanks, @Alberto.

For 1P4 beta testers, translations have been updated in 4.1.BETA-1 so please let us know if you're still having this issue with it.