Importing bulk software licences

scottetherington

I have a CSV file containing the software licence info for a recent purchase of a software bundle. When I try to "File/Import..." "CSV" "Software Licence" it response "1 items imported / 0 items failed" even though there are 11 rows in the CSV (1 header and 10 licences). I can't find the 1 "imported" item either.

What format is 1Password expecting and how best can I import these 10 licences?

sjk

Hi, @scottetherington.

The reason for your failing CSV import could be a newline issue similar to what I mentioned elsewhere. A possible workaround is to convert newline characters in the CSV file from CR (Carriage return) to LF (Line feed). A GUI utility to do that is available here:

linebreak - LineBreak is a simple utility for Mac OS X that converts line breaks in text documents.

There's also the possibility of importing your CSV file using 1Password 3 and exporting a 1PIF format file that can be imported into 1P4. See @jpgoldberg's post for detailed instructions: here.

I hope one of those methods will work for you. We'd appreciate your feedback and also seeing a sample of the failed import (see post #4 in that other topic) if you'd like to email us one. Thanks!