1password 4 crashing after password entry...

jranaudo

It's been working fine but now crashes. I enter my password I see one of my logins in the main application window then get this popup. I am syncing to dropbox. I am also using 1password on my windows machine syncing to dropbox as well. It is working fine on those machines. Any ideas?

Incident Identifier: F2967590-47AF-41F0-96A6-F88BE03BA825
CrashReporter Key: [TODO]
Hardware Model: MacBookPro8,2
Process: 2BUA8C4S2C.com.a [27570]
Path: /Applications/1Password 4.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/2BUA8C4S2C.com.agilebits.onepassword4-helper
Identifier: 2BUA8C4S2C.com.agilebits.onepassword4-helper
Version: 405002
Code Type: X86-64
Parent Process: launchd [182]

Date/Time: 2013-11-06 02:59:19 +0000
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 104

Exception Type: SIGABRT
Exception Codes: #0 at 0x7fff94e2c212
Crashed Thread: 6

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '() (
"Unhandled sync state for local object [] and source object []:\n[local object:1383504729/state:1381515880], [2013-11-03 18:52:09 +0000/2013-10-11 18:24:40 +0000]\n[state:1381515880/remote object:1332976472], [2013-10-11 18:24:40 +0000/2012-03-28 23:14:32 +0000]"
)'

Megan

Hi @jranaudo,

I do apologize for the inconvenience here. There's a bit of a bug causing that crash, but the good news is that our tech gurus have already managed to squash it. You should see an update soon that resolves the issue.

We really appreciate your patience :)