4.0.7 Crash when trying to edit a new entry

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kevbradwick
kevbradwick
Community Member
in Mac

Just upgraded to 4.0.7 and after entering a new login entry then trying to edit that entry to app is crashing. Anyone else experiencing this??

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  • jjdroit
    jjdroit
    Community Member
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    I had this happen. Guessing that this was an anomaly, I rebooted my system. After login in again, I found that 4.07 was not crashing when trying to edit.
    It may be, that

  • MrC
    MrC
    Volunteer Moderator
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    Ditto. I reported this in the Beta section too. 100% reproducible.

  • cgarch
    cgarch
    Community Member
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    got the notification for an update to 4.0.7 this morning and now any attempt to edit an entry results in an immediate crash. Prior versions of 1PW4 have been solid on this machine until this latest update - what happened??? Steps to recreate - create a new entry as a 'Password', save it, attempt to edit it, crash.
    Mac OSX 10.9
    MBP 15 inch late 2011 (MacBookPro8,2), 16gb ram
    750gb HD

  • cgarch
    cgarch
    Community Member
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    Me three. What happened? Bug report went off about 4 times today. Roll back to 4.0.5?

  • immortalis
    immortalis
    Community Member
    edited November 2013
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    Hi there, @sjk

    Don't worry about it... I am glad that this bug has been fixed…

    But maybe there's an other one, when I try to edit a login-entry.

    Here are my steps to reproduce the issue:

    1. Create a new login entry

    2. Save the new login entry

    3. Try to edit the new login entry

    4. Result: Crash of 1Password.

    Check here http://discussions.agilebits.com/discussion/17732/4-0-7-crash-when-trying-to-edit-a-new-entry#latest

    Regards'
    Marc

    [post-merge edit by sjk]

  • sjk
    sjk
    1Password Alumni
    edited November 2013
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    Hey guys,

    Thanks for reporting this. Until we can investigate it further can you check if the crash still occurs after restarting 1Password mini?

  • Stephen_C
    Stephen_C
    Community Member
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    @sjk, restarting 1P Mini resolved the issue for me of this crash mentioned in the beta forum. I'll update that thread to refer to this one.

    Stephen

  • sjk
    sjk
    1Password Alumni
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    Thank you, @Stephen_C!

    We're looking into why 1P mini isn't always restarted after an update, which has side effects like this.

  • immortalis
    immortalis
    Community Member
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    Hi @sjk

    I think it would be good, if 1P mini always gets restarted after an update.
    Maybe your dev-folks can implement that into the update-process...

    Regards'
    Marc

  • MrC
    MrC
    Volunteer Moderator
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    I am experiencing the crash again consistently. The system was already restarted last night, and there were no updates to 1P4 since.

  • sjk
    sjk
    1Password Alumni
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    Hi, @MrC. I'm sorry you're still getting crashes with 4.0.7.

    When convenient, could you please describe exactly which steps are consistently reproducing this problem after a 1P mini and/or system restart? Thanks!

    @immortalis: Re: automatic post-update 1P mini restart. We concur. :)

  • MrC
    MrC
    Volunteer Moderator
    edited November 2013
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    I've submitted several crash reports, all the same set of activities. I had submitted a new web page which offered to, and did, create a new login, used Search in 1P4 to find it, and tried to Edit. Nothing happens. Click Edit again, and 1P4 crashes.

  • cgarch
    cgarch
    Community Member
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    Restart of 1P Mini appears to do the trick. Thanks.

  • sjk
    sjk
    1Password Alumni
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    Thanks for the followups, guys.

    We have identified the cause of more stubborn 4.0.7 crashes that you and other folks have reported and expect to have a new update soon to resolve it.

This discussion has been closed.