I can not sync my 1password on my iphone with the one on my MacBook

goyis501
goyis501
Community Member
in iOS

Hello,
yesterday i bought 1password for my Macbook and for my Iphone, but I can not make them sync via wi fy, now I am not able to check my mails on my iphone what can i do?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Are you using 1P4 for Mac and 1P4 on iOS? I assume if you bought them yesterday you are. If so, try the following:

    1. Turn off the OS X firewall and try wifi sync.
    2. If wifi sync then works you should find you can turn on the OS X firewall again and wifi sync will continue to work.

    Just also ensure that on both the Mac and the phone you don't have any other sync method selected (other than folder sync, which it's OK to leave on).

    Stephen

  • goyis501
    goyis501
    Community Member

    thanks so much Stephen, I just have one more question how do i turn off OS X firewall? I am sorry but I am very dummy with
    everything related to computers;)

  • Stephen_C
    Stephen_C
    Community Member

    Don't worry, @goyis501, we all go through that sort of thing!

    To turn off the OS X firewall, go to System Preferences > Security and Privacy > Firewall > Turn Off Firewall. (You may have to give your login password when prompted.).

    If everything then works go through the same procedure to turn the firewall on again afterwards: don't forget!

    Stephen

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