Always Running for the first time

Neto
Neto
Community Member
in Mac

I already uninstall the app twice. Using the uninstaller and with CleanMyMac2 to remove any preference file.
No joy.
Every time I run 1Password (App Store version) it gives me the Welcome Screen (Awesome!Let's get started)
How can I get rid of it?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    By using CleanMyMac have you actually removed everything relating to 1P4? In that case 1P4 will think you are running it for the first time. Did you use 1P3 before? Where is your 1P data?

    Stephen

  • Neto
    Neto
    Community Member

    My 1P data is located on my Dropbox folder...I think I removed everything... can you point me to a post that explains how to remove everything?
    The strangest thing is that I reinstall 1Password from App Store, set it to open my dropbox data file, and still, every time I run it, it gives me the same screens asking to set up mini 1p...this is annoying...

  • Megan
    Megan
    1Password Alumni

    Hi @Neto,

    I would like to apologize for the delay in responding to you here but we have been a bit overwhelmed since the launch of 1Password 4 for Mac. We're all working hard and putting in extra hours to get back to our usual snappy responses and we really appreciate your patience.

    Please see this guide on how to start fresh: http://learn.agilebits.com/1Password4/Mac/en/KB/start-over.html.

    If you are still seeing problems after reinstalling, please let me know :)

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