1password 3 isn't able to connect to dropbox for sync

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michacat
michacat
Community Member
in iOS

hi
just bought the new 1password 4 trying to migrate:
1. doesn't migrate
2. doesn't connect to dropbox on the 1 password3

how can i copy my passwords???

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  • michacat
    michacat
    Community Member
    Options

    One more thing - the migration on iOS 7 isn't working either. Meaning I have all my psw on a version that I can't use.
    Please help

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @michacat,

    I'm sorry to hear that you're having difficulty getting migrated to the new version of 1Password. There was a bug in 1Password 4.3.1 that prevented direct import from 1Password 3 for iOS. The good news is though, that version 4.3.2 fixes this, and is now available in the App Store!

    Try this:

    • Tap & hold on the 1Password 4 icon on the home screen. It will begin to move slightly, and an x will appear on the corner.
    • Tap the x on 1Password 4, and confirm the deletion.
    • Press the Home button to stop the other apps on your screen from moving.
    • Delete the Data on iCloud (if it exists): http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html

    (Please note that deleting the 1Password data in Documents and Data is removing only the sync data from the device, and has no effect on the 1Password data stored in iCloud.)

    • Restart your iOS device
    • Now, visit the App Store on your device, and tap the Purchased section (on iPhone, Purchased is nested within Updates).

    • Find 1Password 4 in your purchase history and tap the cloud icon to re-download, free of charge. This will ensure you have the latest version.

    • When you open 1Password 4 for the first time, select "I've Used 1Password Before" and import from previous version.

    Please let me know how this works!

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