Cannot fill item in (null) in Firefox and Safari
Running 4.0.5 in Mavericks and whenever I try to use the extension or link from 1PW app, I get 'Cannot fill item in (null)' returned by the browser.
I've tried disabling the 'on-access' scanner in Sophos which has no effect. All extensions are latest versions, as are browsers.
Thanks, N
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Anyone from support got any suggestions for this issue?
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Hey @nickwilmot, check out this similar discussion and see if it helps: http://discussions.agilebits.com/discussion/17418/safari-7-and-cannot-fill-item-in-null-also-chrome-firefox
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Thanks JasperP, I had seen that but none of the suggestion I found seemed to help.
For the benefit of others, the solution for me was to:
- Update to 4.0.8 in the App Store.
- Still didn't work, so deleted the Firefox plugin and reinstalled (same version)
- Error message then changed to something regarding code signing.
- Followed http://learn.agilebits.com/1Password4/Mac/en/KB/sophos.html to dodge the issue.
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Hi @nickwilmot,
I'm so glad to hear that you were able to find the answer that you're looking for, eventually - I am sorry it was a bit of a process for you though.
If you run into any further snags, please let us know - we'd love to help! :)
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