1Password 4.0.9 - Bug - Dialogue - Quit & lose your unsaved changes, or cancel & unlock to save

mrw
mrw
Community Member

I've been bitten by a nasty endless loop trying to save unsaved changes when logged out of 1Password. (Logged out because I have 1Password set lock on sleep, and lock on active screen saver).

A dialogue comes up which permits me to Quit (& Lose changes), or to Cancel (& Unlock to Save). I've linked to an image of the dialogue below.

The problem is this: If I press Cancel to unlock and then save, all that happens is that the dialogue comes up again. And again. And again. There's no way to do what I am invited to do, as far as I can see.

So I've lost my changes. This is very unfriendly.

Image below links to the relevant dialogue.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @mrw,

    I'm sorry to hear that you're having difficulty with 1Password right now. This issue is known to our developers (you can find it on our Known Issues page, in fact) and we are certainly looking to solve it as soon as possible!

    In the meantime, the best course of action is to ensure that you save all changes before leaving your computer for long enough that it falls asleep. I know this is not ideal, and I do apologize for the inconvenience. We'll get this sorted soon for you :)

This discussion has been closed.