License file

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russeller
russeller
Community Member

Trying to input my license info but am getting the following error.
This is no a 1Password for Ma license. Please verify you copied the key from your 1Password for MAc purchase and not another product.

I just purchased, installed and downloaded the license file. My file is opening as a text document and I am pasting in the LicenseUUID string.
Suggestions?

Comments

  • Jasper
    edited November 2013
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    Hey @russeller, where are you pasting your license key? In 1Password 4, there is no option to paste in a key - only select a license file. Are you by chance using 1Password 3?

    If you are using 1Password 3, and it's simply an error, you can download the latest version (1Password 4) here. Or is there a particular reason that you need to use version 3?

    If you are using 1Password 4, try opening the main 1Password app and use the 1Password 4 > License... menu bar option, click the Add License... button and select your license file.

    Hope that helps! :D

  • russeller
    russeller
    Community Member
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    That was it. We have to run version 3. They supplied a new key for it.

  • Glad you got it figured out! :D

This discussion has been closed.