JUST upgraded from Mac OS 10.7.5 to Mac OS X 10.8.5 - 1password web extensions are not functioning

Josephb
Josephb
Community Member
edited November 2013 in Mac

JUST upgraded from Mac OS 10.7.5 to Mac OS X 10.8.5

Upgraded today to Little Snitch 3.3 (from Little Snitch 2.0) and 1Password 4 (from 1Password 3)

1password web extensions are not functioning properly or at all.

Problem 1:
When Little Snitch 3.3 is STARTED, web login will NOT work in these:
Firefox Version 25.0.1
Google Chrome Version 31.0.1650.57
Opera Version 18.0
Safari Version 6.1 (8537.71)

Problem 2:
When Little Snitch 3.3 is STOPPED, web login works on these:
Firefox Version 25.0.1
Google Chrome Version 31.0.1650.57
Opera Version 18.0

Problem 3:
Even with Little Snitch 3.3 STOPPED, Safari extension is not working properly. 1Password fills the password, enters the password, but does not log in. Instead it just brings back the login page with login info NOT filled in.

I am extremely frustrated. Unfortunately I’m not the savviest of users. All I know is that BOTH 1Password 3 and Little Snitch 2 worked beautifully on 10.7.5.

Please help.

Thanks,
Joseph

Comments

  • Josephb
    Josephb
    Community Member
    edited November 2013

    I look forward to any help whatsoever. Thank you

  • Josephb
    Josephb
    Community Member

    I've solved HALF of my problem.

    I've allowed "1PasswordAgent" to communicate out and now 1Password seems to be working in: Firefox Version 25.0.1 Google Chrome Version 31.0.1650.57 Opera Version 18.0

    Little Snitch is now no longer causing problems.

    HOWEVER, 1password is still NOT working at all in Safari Version 6.1 (8537.71)

    When 1password fills the login fields in ANY website in Safari, once the L/P is submitted instead of logging in the page refreshes to the login screen with login fields no filled in.

    I've tried to trouble shoot this problem by:

    I've turned off: "Automatically Submit Logins" and "Animate Form Filling" hoping it was that.
    I have also uninstalled and reinstalled the Safari 1Password extension three times hoping that would solve my issues.
    I turn off little Snitch and this problem persists so this is either a Safari issue or 1Password issue.

    Since I solved the first problem completely myself with out support, I would appreciate support with Safari not accepting my 1password filling.

    Thanks

  • sjk
    sjk
    1Password Alumni

    Hi, @Josephb.

    I apologize for the delay in responding and would now like to work with you in email to get this autofill problem with the Safari extension resolved as quickly as possible. To do that please send a Diagnostics Report from your Mac that you're having trouble unlocking 1P4 on; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

    Note: 1PasswordAgent is only used by 1Password 3 and unnecessary with 1Password 4.

This discussion has been closed.