Syncing with multiple macs and iPhones

mbstrong8
mbstrong8
Community Member
in Mac

I purchased 1P4 for my macair and also for my wife's macair. We also downloaded the 1P app for our iPhones. We share the same dropbox account on all of these devices. I want 1P to sync across all of these 4 devices but what I am finding is that some of the changes/updates sync and others don't. For example, I added a secure note which is now showing up on all devices but I made a change to two of my logins and those changes are not syncing. I have WiFi sync enabled and also sync with Dropbox. I notice that I have two agile key chain folders in my dropbox folder. Do I need to delete one of these and direct all of my devices to sync with that? If so, how do I do that?
Thanks

Comments

  • sjk
    sjk
    1Password Alumni

    Hi, @mbstrong8.

    I'm sorry you're having trouble getting Dropbox syncing working properly with 1Password on all your systems and devices. We'd like to help you directly in email with specific instructions to get this resolved. Please start this process by emailing a Diagnostics Report from your MacBook Air; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

  • mbstrong8
    mbstrong8
    Community Member

    Thank you for your assistance. I have sent the diagnostic report via e-mail as you instructed.
    mbstrong8

  • sjk
    sjk
    1Password Alumni

    Thanks for sending the report, @mbstrong8. Did you send it from a different email address than you're registered with on the forum?

  • mbstrong8
    mbstrong8
    Community Member
    edited December 2013

    My mistake, looks like I am registered as which is an alias address.

    Edit: ~thightower remove email

  • sjk
    sjk
    1Password Alumni

    Thanks for the address confirmation, @mbstrong8. We've got your report and will help you resolve this through email to ensure that we don't muddle up anything between here and there. :)

  • thightower
    thightower
    Community Member
    edited December 2013

    @mbstrong8

    I am going to purge your email addresses, so they don't get harvested or anything like that and ensure your privacy. I am also going to send them to @sjk as a Private message just in case he happens to need them any further.

    Edit: And done! Thanks for riding moderator airlines. :P

  • mbstrong8
    mbstrong8
    Community Member

    Thank you all. I really appreciate it. I will wait to hear from you via e-mail

  • sjk
    sjk
    1Password Alumni

    You're welcome, @mbstrong8. :)

This discussion has been closed.