SEVERE Bug in 1P for Mac 4: Export/Import loses nearly ALL Data!

jochenneese
jochenneese
Community Member

Hi,
I just came across a heavy bug: I wanted to re-arrange my vaults and items, requiring some exporting from the old vault and importing into the new one. When I export items to this special encrypted transfer folder (....1pif) and import them into the Primary vault, then nearly everything is lost. The only chunks of information that survive are (with Logins): Websites, last edited and created dates. The most important info though, the login credentials, are lost. Attachments survive as well.

The same happens to Secure Notes: Everything apart from last edited and created dates is lost. Attachments survive here as well, but all Text is lost.

But: this only happens when importing into the Primary Vault, import to a newly created "Secondary" vault works fine. So I assume that it is NOT an export, but an import bug with the Primary Vault.

I request a very swift reaction here from the Agilebits support team, since this really bad. Thanks!

Comments

  • jochenneese
    jochenneese
    Community Member

    In addition to these above infos I have sent an E-Mail to support(at)agilebits.com with the Subject: "1Password 4 for Mac: Data loss when transferring from some vault to primary vault" with a short video that documents this behavior.

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