Bug: Delete Second Vault

pete1970
pete1970
Community Member

Hello,

deleting a second vault within 1Password 4 for Mac fails.
1Password only shows the following error message: "foreign key constraint failed"

I think there is a problem within the local database.

Are there any hints on how to resolve the issue?

Thanks and Best Regards!

Comments

  • sjk
    sjk
    1Password Alumni

    Hi, @pete1970.

    A possible way of resolving this would be to restore your 1P4 database from one of its automatic backups. Before doing that you may want to export any items to a 1PIF file (Note: this data will be unencrypted) that are newer than the backup being restored from, which you can import later.

    If you'd like more details how to do that please let me know. Or if you'd rather we help you figure out the exact cause and suggest a solution please email us a Diagnostics Report from your Mac that's having this problem; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

  • pete1970
    pete1970
    Community Member

    Hi sjk,

    thanks for your support.
    I have restored from a backup and was able to delete the second vault!

    Best Regards,
    Pete

  • sjk
    sjk
    1Password Alumni

    Hi, Pete ( @pete1970 ).

    Thanks for letting me know your database restoration + vault deletion was a success!

This discussion has been closed.