1Password will sync

jmbM52TU
jmbM52TU
Community Member

I have 1PW version pro 3.6.5 on the IPad and version 1.09.339 on windows 7 and they do not sync. How do I get them to resync and can my Ipad file over write the window file. I currently have explore issues with win 7 and I will need to reformat the drive to everything right with PC. Where are 1PW files are located. I will need to backup the files on the PC.

Thank you

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @jmbM52TU,

    I'm sorry to hear that you're having trouble getting synced up! Unfortunately, the issue you are seeing is the result of a recent change that Dropbox made to their API. We've written a blog post that should answer most of your questions here: http://blog.agilebits.com/2013/08/08/1password-3-dropbox-sync-faq/

    But, the basic gist of things is this: due to these changes, 1Password 3 for iOS can no longer sync via Dropbox. Our new version is 1Password 4 for iOS has been built to work with Dropbox's latest and greatest sync technology. 1Password 4 for iOS has been for sale in the iTunes store since December, as a separate purchase from version 3 (the "old" and still supported version).  We did this because it's basically an entirely new application, built bigger, better, faster, and stronger.  It is also a universal app now, meaning you only require one purchase for all your iDevices associated with your Apple ID, using iOS 6 or greater. If the iOS device(s) you want to run 1Password on are running iOS 6+, the best solution is to move to 1Password 4 for iOS.

    You can check out 1Password 4 for iOS in the App Store:

    http://j.mp/1PasCS

    Once installed, just open 1Password 4 for iOS, tap that you have used 1Password before, then tap Sync with Dropbox.

    If you just need a way to backup your data to a Mac or PC for safe keeping, 1Password 3 for iOS has a nifty Backup & Restore option. 1Password can create an encrypted backup of your data file, and you can use a browser on a Mac or PC to copy that file to a place for safe keeping. Here’s our guide to get started with that:

    http://help.agilebits.com/1Password_touch/backup.html

    How do I get them to resync and can my Ipad file over write the window file.

    To get things synced up again, you will need to upgrade to 1Password 4 for iOS. If your iPad database is more up-to-date than the Windows database, once you are synced with Dropbox we can easily point 1Password for Windows at the datafile from your iPad.

    Where are 1PW files are located. I will need to backup the files on the PC.

    The default location of 1Password files in Windows is: ~ Documents/1Password/

    I hope this helps, but if I can provide some more detailed instructions for you, please let me know :)

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