iphone log-ins

Jeffery
Jeffery
Community Member
in iOS

Just purchased 1Password for my phone. Several logins do not work like they do on my mac. I checked the log-in and password they all seem correct. What are some common issues for this? Is there an user guide for the iPhone (I can't seem to find it).

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Jeffery,

    Thanks for supporting 1Password! Here is our 1Password 4 for iOS User Guide in case you feel like taking a peek. :)

    Some sites have differently designed mobile sites, which can cause some trouble when using a Login created for the desktop site. It might be worthwhile to see if you can track down the mobile site address for these websites and add them to your existing Login entry. If you're still having difficulties, please send along some of the addresses that you are having trouble with and we'll see what we can sort out!

  • Jeffery
    Jeffery
    Community Member

    Thank you for the link and clarification, Megan.

  • Megan
    Megan
    1Password Alumni

    Hi @Jeffery,

    I'm always glad to help! Please let us know if you run into any further snags, and have a happy holiday :)

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