Entering license on Mac

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Puissance
Puissance
Community Member
in Mac

I downloaded 1Password to my new Mac from your web site. I was an a former Windows and IPhone 1Passport user. Today I purchased the upgrade for Windows and Mac and received the license email. I entered it on my windows computers. I have attempted to follow your instructions to enter enter my new license on the Mac, but I can not enter it. What am I doing incorrectly?

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  • hawkmoth
    hawkmoth
    Community Member
    edited December 2013
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    If you are trying to add the license for version 4.1.1 for Mac, purchased from the AgileBits web site, the licensing is now handled by a file that you download from AgileBit, probably where you made your purchase. The file has a suffix of .onepassword-license. When you have that file, use the License option in the 1Password menu, navigate to the license file, and load that. (I've gotten a little hazy about the exact details - it was awhile ago that I registered mine, but I think this will get you going. If it isn't enough, sorry. I am just hoping to keep you from having to wait for a proper support person.

    Perhaps this article from the knowledge base will be more helpful.

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