Don't fill!

Stefano Merlini
Stefano Merlini
Community Member

Hi Guys, (sorry for my bad english)

I use (land love) 1 password from years but after upgrade to Maverick I begin to hate this app!

With version 3.8.x crash every second on macbook and several time on iMac (some OS version, some 1password version)

Just upgrade to 1password ver. 4 and now I have some issue....don't fill any user and password.

Click on browser extension (safari), insert master pass, select password to fill and nothing...user and password field are always blank!

Just send a report to developer fro help.

There are others people with some issue?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Stefano,

    Thanks for the kind words - and please don't apologize for your English, it's so much better than anything I could attempt in any other language!

    I'm sorry to hear that you are having trouble getting the filling feature to work properly for you. Have you taken a look at our support article: 1Password fails to fill data? It covers all of the basic filling troubles that people seem to have.

    Please let me know if any of these tips help get things working!

  • Stefano Merlini
    Stefano Merlini
    Community Member

    Thank for replay:-)

    I check now your link and everything seams to be OK. I have only one doubt with installation of web browser. In application folder I have Safari and path say Macintosh HD->Applicazioni->Salfari. It's right?

    Anyway...I send repot to suppor and waiting for replay. I'm sure that issue start after stop and in this moment there isn't with Chrome.

  • Megan
    Megan
    1Password Alumni

    Hi Stefano,

    I'm glad to hear that things seem to be working for you now! If you're still waiting to hear back from support about your Diagnostic Report, please send me a private message with the email address that you used to send in your report and I'll track it down and take a peek :)

This discussion has been closed.