Can not sync attachments.

nunopaulo
nunopaulo
Community Member
in iOS

Hello,

I am having this issue with 1 item that is a bank acount and as an attachment that doesn't sync with the IOS version.

I have forced the sync, insert a tag in the item to force changes in the sync deleted the app in my iphone and reinstaled and that attachement does not sync and i need this to sync can you help me with this.

I am syncyng from dropbox.

Thanks in adanced.

Nuno Paulo

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @nunopaulo,

    I'm so sorry to hear that you're having trouble here. You mention that you are only having difficulty with one attachment. Do all other attachments sync correctly? I'd like you to try a small test for me:

    • Duplicate the item in question (this will copy all the details, but not the attachment)
    • Re-attach the attachment
    • Does this entry sync correctly?
  • nunopaulo
    nunopaulo
    Community Member

    Hi @Megan,

    That did the trick, thanks for your help and have a great day.

    Nuno

  • Megan
    Megan
    1Password Alumni

    Hi @nunopaulo,

    Thanks so much for letting me know that you're all sorted out! If you run into any further snags, we're here for you :)

This discussion has been closed.