1Password 4.x right now vs. 3.x

Chris Newhouse

Very often when I go to a site that I know is in the 1password app and I try to to submit my credentials, rather than just fill in the stupid info for me like 3.x use to do, it pops up a window and then does nothing. Then I again and my stuff gets filled in and we're good. But then, after that, it asks me if I want to save a new password for a site it just knew how to log me in to (with some coercing), which I always have to cancel b/c I don't want to risk having several logins for the same site and getting confused. It sucks compared to 3.x. I may switch back or move on from 1pass if this silly problem can't be fixed.

sjk

Hi Chris,

I'm sorry that 1Password 4 has been giving you some trouble and frustration with filling and saving. Let's figure out how to get it working properly.

Which web browser(s) are you running where this is a problem? Also, which versions of 1P4 and OS X are you running? Can you post the URL for any troublesome site so I can test it out here?

If you're using Safari, please try disabling the Animate form filling option under Preferences… > Browser and let me know if that makes any difference.

When you're being asked to save a new password do you see a 1Password Save Login window like this?

And is 1P4 unlocked when you see that?

Or is it your web browser that's asking to save it, like this in Safari?

Thanks in advance for additional information and your patience to resolve this.