Firefox reset killing off OnePassword

jgarretty
jgarretty
Community Member
edited January 2014 in Mac

(I am so lost as to whether this is posted in the correct place)
I had to reset Firefox to troubleshoot a problem. My critical data got saved in Old Firefox on my desktop. In that is a folder called jetpack which contains onepassword@agilebits. And indeed, my 1password button in Firefox is now gone. How do I get it back? I copied the onepassword@agilebits file back into the new profile that Firefox created, but that did not seem to do anything.

Comments

  • khad
    khad
    1Password Alumni

    Hi @jgarretty,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    Can you tell me what versions of (1) 1Password, (2) Firefox, and (3) the 1Password Firefox extension you are using?

    Do you have a complete copy of your 1Password data in the main 1Password application?

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