2 step logins, forgetting usernames and 1 more issue.
3 things:
This morning 1P4 "forgot" the username on several of my accounts and when I edited the login the username fields were blank. Unless I'm getting daft, they were all there last night as I tested each auto-login after creating it to make sure they worked. *One username was replaced with the words "Country Code".
Autologin quit working. Disabling "Animate Logins" appeared to fix that. That can't be right - what's up?
Do 2-step logins not work? Again, I'm pretty sure they were working last night. Now I have to manually "help" 1P4 walk through each step. Here's an example: www.ally.com requires you to enter your username, submit, enter password, submit - then you're logged in.
I have to click the 1P4 icon in the Menubar, click "Ally", then the username is entered. I have to manually submit the username, then prompt 1P4 for the password by selecting the Ally login in the menubar again.
I have several accounts that require this manual help. Again, unless I'm losing my mind this was working last evening. I wouldn't have purchased a license had I experienced this behavior (not that I don't like the application, I do - it's just that I would have continued evaluating password managers had this behavior been evident beforehand).
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One more thing.. On my iPhone and iPad the username is entered on a 2 page login website but once at the password field 1P4 does not enter the password and I have to find, reveal, copy to clipboard, go back to the password field, and paste in the password to login.
This is pretty bad and much worse than the issue I'm having with my Macbook Air.
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This just keeps getting better. 1P4 worked again after disabling animated logins. Not it has stopped working again.
Irony? IP4 won't log into its own forum now without manual help from me.... :)
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Safari and Chrome - same thing. Latest version of both. Running OSX Mavericks.
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Never mind. Uninstalled and asked for refund.
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Hi @tbradnc,
I'm so sorry to hear that you've been having trouble with 1Password. I see that one of our team is already helping you via email with respect to your refund request, but I just wanted to touch base with you here as well.
We would truly hate to lose you as a customer. The issues that you mention should be easily solved - if you decide that you'd like to troubleshoot these, please let me know. I'd be happy to help!
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