1Password Mini doesn't show correct logins
I have a couple of logins that show up in the 1password app, but do not show completely in 1password mini or the chrome extension.
Here is a video explaining the problem:
http://www.youtube.com/watch?v=uoco56Al43c
Comments
-
they are both set to display always. I believe this is the default anyway...so the issue still remains.
0 -
it seems the issue is somehow related to the fact that they are for the same site.
0 -
That's strange. There shouldn't be any issue having multiple logins for the same site. From the behaviour in the video (item not displaying in Logins, yet still displaying under Tags), I thought that AWS - Recognize would have it's Display option set to Never display in browser rather than Always.
0 -
Hi @aktive0,
This is indeed a strange problem. I'm not able to recreate what you are seeing, unless I change the display option to 'Never'.
Could you take a screenshot of the details of AWG - Recognize? There are instructions on how to take a screenshot here: http://take-a-screenshot.org/. You can save the image to a service like Dropbox and include a link in your reply.
Please also let me know the version number of 1Password that you are currently using.
0 -
-
I haven't changed the display property ever.
0 -
1Password: Version 4.1.3 (413002)
0 -
Hi, @aktive0.
Thanks for the screenshot.
If you search for AWS in 1P mini does it only match the single AWS - Onydo item, like under the Logins menu? Also, try a search for AWS in the 1P4 main toolbar field and let me know what that matches. Finally, please duplicate the stealthy AWS - Onydo item and see if that dup shows up where it belongs.
Hopefully that helps shed some new light on this peculiar problem. :)
0 -
https://www.dropbox.com/s/k7xw5012o0noci1/Screenshot 2014-02-05 14.33.02.png
Searching in both mini and main toolbar works fine. You'll notice I added another login to a different site(dreamhost). This also does not show up in mini or toolbar via the "Login" menu item as you can see in the image.
0 -
Thanks for the followup, @aktive0.
Have you restarted 1Password mini and/or your Mac since this problem started? If doing either/both doesn't resolve the problem please send a Diagnostics Report and we'll help get this sorted out through email; instructions are here:
Sending us your Diagnostics Report to help us help you!
Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!
0 -
I deleted AWS - Onydo(and the copy), and now Logins menu is empty. I restarted 1password and mini and still the menu is blank:
https://www.dropbox.com/s/n30qt4gpyrrpxvo/Screenshot 2014-02-05 14.56.14.pngI can't restart computer now(at work), but I will try when i get home. If it still doesn't work I'll send diag report. thanks.
0 -
I'm sorry restarting 1P mini didn't help, @aktive0. Thanks for giving that a try. If you send a Diagnostics Report later, after a system restart also doesn't help, please address it to support+forum@ agilebits .com (also mentioned in the instructions) and I'll be able to spot it more quickly. Thanks again!
0 -
Hello, I restarted my computer and it still doesn't work. I"ve added several more logins but the main menu is only showing 3. It doesn't make much sense.
I downloaded the app to create a diagnostic report and had a look through the payload it creates. It contains an extraordinary amount of personal information and I will not be sending this over. I've emailed support and asked for them to tell me what specific information they will need and I will provide it. Thanks.
0
