Share login via email creates empty message body with Outlook 2011 for Mac

red5ft9
red5ft9
Community Member
edited February 2014 in Mac

Hi,

I want to share a login via email, but when I click the Share > Email button, a new email message window opens (Outlook) but there's nothing in the message body.

What am I doing wrong?

Thanks,

Helen

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @red5ft9,

    Are you using a desktop version of Outlook or the webmail version? This feature currently doesn't work well with web-based email clients, but our developers are hoping to improve the functionality here in a future update.

  • red5ft9
    red5ft9
    Community Member

    I'm using the desktop version.

    The email is just empty, no link in the body.

  • sjk
    sjk
    1Password Alumni

    Thanks, @red5ft9.

    Just to confirm, is that Outlook 2011 for Mac you're having this problem with?

  • red5ft9
    red5ft9
    Community Member

    Yes, it's Outlook 2011 for Mac

  • sjk
    sjk
    1Password Alumni

    Thanks for the confirmation and reporting this, @red5ft9.

    I've verified that 1Password 4 item sharing isn't working with Outlook 2011 for Mac, just like you described, and have filed a bug report.

  • red5ft9
    red5ft9
    Community Member

    Ah. Thanks for your help. Hopefully a fix will come through at some point. :-)

  • sjk
    sjk
    1Password Alumni

    We'll certainly see what we can do to get it fixed, @red5ft9. :)

This discussion has been closed.