1P4 is behaving like I just installed it?

brmy
brmy
Community Member
in Mac

After using 1P4 for a couple of weeks on (Macbook pro, 10.9.1) now when I go to open, I get the just installed screen option and cannot locate the agilekeychain or opvault anywhere. Anyone know what's up?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @brmy,

    I'm so sorry to hear that you've been having trouble with 1Password lately. Let's take a closer look at your system to find out just where that keychain is. Could you please send us a Diagnostics Report?

    http://learn.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.