1password extension for Safari won't work properly. Says to uninstall old 1password extension

mccleery27

Hi,
When I try to install 1password extension (today, and 2 weeks ago) for Safari, it won't work properly. It says to uninstall old 1password extension, but I am unable to find it under extensions for Safari. Not sure what to do next.

sjk

Hi @mccleery27,

I'm sorry you're having trouble with 1Password extension installation in Safari. Is this the message you're seeing?

And have you followed those Uninstall Instructions in this article?

Uninstall 1Password 3 browser extensions

If you're still stuck please send us a Diagnostics Report, along with a link to this topic, to support+forum at agilebits dot com. A brief comment here mentioning that you've sent the report would also be helpful.

After we see the report we'll be able to better assist you. Thanks in advance!