Keyboard shortcut not working, 1pass mini doesn't detect browser extension

npicone

1password mini keyboard shortcut stopped working some days ago.
I'm using the latest stable version of chrome/firefox, 1password and extension.
Already tried to remove the extension, change the shortcut but nothing changes.
I have the same issue in all the browsers......

Any help ?

Thanks a lot,
Cheers,
Nat

npicone

Found that it is a Sophos AV issuer. Fix http://learn.agilebits.com/1Password4/Mac/en/KB/sophos.html

Megan

Hi @npicone,

Thanks for letting us know that you found the solution to your problem! I'm sorry that we weren't able to get to you soon enough to be of any assistance. Please do let us know if you run into any further snags, we'd be happy to help :)

leicaman

Very cool! That worked for me too!

sjk

Very glad to hear that helped you, @leicaman. :)

This guide can be helpful for troubleshooting other 1Password filling issues:

1Password fails to fill data