Missing username/password for 1 item

sjohnstone
sjohnstone
Community Member
in Android

I'm loving the beta in general - vast improvement on the reader. Thanks for all your work!

I noticed that for one of my login items (Coursera) the username/password are not visible in the beta Android app. The URL field is visible, and all other items seem fine. The problem doesn't occur in the Android Reader app, or 1Password for Mac.

I know this probably isn't much to go on; let me know if there's anything I can do to help debug! I'm using a Nexus 4, stock Android 4.4.2, syncing with a Mac via Dropbox.

Comments

  • saad
    saad
    edited February 2014

    Hey @sjohnstone! Thanks for reporting this sync issue you're experiencing.

    Let's continue this conversation by email. I have a few more questions to help us investigate further:

    • What other devices are you syncing your 1Password data with?

    • What device(s) has your most up-to-date 1Password information?

    • Are you missing any items on your Android device? Just take a look at the item count under categories and compare it with 1Password on your other devices and let me know if the numbers match.

    Please send us your reply to: support+androidbeta@agilebits.com

    Thanks in advance!

This discussion has been closed.