Troubleshooting App - unable to email Diagnostics Report [resolved]

jcosta97
jcosta97
Community Member
edited March 2014 in Mac

Getting errors, attempting to email trouble shooting report created by app, from app

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @jcosta97,

    I note from your previous post that you were seeing failed backup messages. I've provided instructions in a response there that should get you all sorted out. Is there another reason you'd like to create a Diagnostic Report? If you still would like to create a report, there are instructions on how to do so here:

    http://learn.agilebits.com/1Password4/diagnostic-report.html

    Please note that the information in this Report is intended to be interpreted by our support team, we don't recommend that you do anything based on the Report without talking to our team first.

    If there's anything else I can do to help you out here, please let me know :)

  • jcosta97
    jcosta97
    Community Member

    This was my next step after the backup failed. This one can be closed now too. Thanks for the help.

  • Ben
    Ben

    Thanks for the update! Glad to hear you've got it working.

    Ben

This discussion has been closed.