New 1Password 4 for Mac License download failing

ccage90
ccage90
Community Member
in Mac

Have just purchased an upgrade license for 1Password 4 for Mac and clicking on the link "Click here to automatically add your license" results in an error message. Pretty frustrating. I think you should include a way to copy the license key rather than only allowing access through this link.

Comments

  • ccage90
    ccage90
    Community Member

    Attempting to open the downloaded license file in 1Password 4 doesn't do anything either. No error message, just gives the prompt for master password and then tells me that my trial has expired. :-S

  • ccage90
    ccage90
    Community Member

    Resolved after deleting and reinstalling 1Password for Mac.

  • Megan
    Megan
    1Password Alumni

    Hi @ccage90,

    I'm so sorry to hear that you've had some trouble getting your license file installed in 1Password. Thanks for letting us know that you got it all sorted out! If you run into any further snags, we'd be happy to help :)

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