New 1Password 4 for Mac License download failing

ccage90

Have just purchased an upgrade license for 1Password 4 for Mac and clicking on the link "Click here to automatically add your license" results in an error message. Pretty frustrating. I think you should include a way to copy the license key rather than only allowing access through this link.

ccage90

Attempting to open the downloaded license file in 1Password 4 doesn't do anything either. No error message, just gives the prompt for master password and then tells me that my trial has expired. :-S

ccage90

Resolved after deleting and reinstalling 1Password for Mac.

Megan

Hi @ccage90,

I'm so sorry to hear that you've had some trouble getting your license file installed in 1Password. Thanks for letting us know that you got it all sorted out! If you run into any further snags, we'd be happy to help :)