Sync using iCloud - Master password

Marc Shinsato

I am trying to sync my IOS devices using iCloud sync. It asks for my master password for data in iCloud. I don't remember my master password and I can't find a way to retrieve it or reset my master password. How do I reset or retrieve the master password for data in iCloud?

Megan

Hi Marc,

If your database is complete on your iPhone, we can remove the existing data in iCloud so you can start sync fresh. Please follow the guide here: http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html to delete the data stored in iCloud. Once you have deleted the data, restart your phone, then try setting up iCloud sync again. :)