Can't use 1password due to code signature issue

kenoli
kenoli
Community Member
in Mac

I couldn't even use 1Password to log onto this forum.

Your page that shows how to disable this shows an advanced preference screen that doesn't look anything like mine. I looked all through preferences and couldn't find any way to disable it.

I am using Safari under mavericks.

Please help. This is a big pain.

--Kenoli

Comments

  • kenoli
    kenoli
    Community Member

    This is also happening in Firefox.

    Please help. I am really dependent on 1password.

    --Kenoli

  • kenoli
    kenoli
    Community Member

    I'm not using Sophos or any kind of virus blocker.

  • kenoli
    kenoli
    Community Member

    Please, please help. 1Password has been a great companion that never caused such issues. This is big time disconcerting!!!

  • Jasper
    Jasper
    edited March 2014

    Hi @kenoli,

    Sorry for the trouble! I'd like to get a bit more information from you. Please email us a Diagnostics Report from your Mac, along with a link to this topic, to support+forum at agilebits dot com. A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

  • kenoli
    kenoli
    Community Member

    This problem persists with Firefox but has cleared up with Safari. There was an extension version issue but extensions are now updated in both Safari and Firefox.

    I sent an error log as requested.

    Thanks,

    --Kenoli

  • sjk
    sjk
    1Password Alumni
    edited April 2014

    Hi @kenoli,

    We've received your email with the report - thanks!

    Please try uninstalling the 1Password 3 extension for Firefox, then installing the 1Password 4 extension for Firefox, and see if that resolves the problem.

    I look forward to hearing back from you with the result. :)

    .

This discussion has been closed.