Error message when checking for updates

william5446
william5446
Community Member
in Mac

When I Check for Updates, I keep getting an error message "NSURLErrorDomainError -1012". I updated the application manually by going to the website and downloaded the current version. When check for updates again, I still get the same error message. I am using Mac OS 10.9.2 and 1Password for Mac 4.2.2.

Comments

  • sjk
    sjk
    1Password Alumni
    edited March 2014

    Hi @william5446,

    I'm sorry you're having trouble connecting to the 1Password update server. Is any software running on your Mac that might be keeping the updater from making an outside connect to that server?

    Please try connecting to the update server (https://app-updates.agilebits.com/) from a web browser let us know if that gives any additional information about why the connection may be failing. Thanks!

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