[Bug] Version 4.1.2 (412009) GUI Lag/Glitch in Browser Plugin

collide007
collide007
Community Member
edited March 2014 in Mac

When you access the details of a login in the browser plugin (Google Chrome), then hover over another login, there is a measurable delay before that login is highlighted and sometimes requires a click to force it to be selected.

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @collide007,

    I'm sorry you've getting unexpected lagging when choosing different items in 1Password with Chrome.

    When you open 1Password mini by pressing the default Option-Command-\ shortcut, move the cursor over the Logins section, then move/hover the cursor over the triangle for a specific item in the list it should look something like this (with the details view displayed):

    If you move the cursor to another item in the list and hover over it is that when there's a measurable delay before it's selected?

    Thanks for any additional information to help understand exactly where this lag/delay is happening.

  • collide007
    collide007
    Community Member

    Not quite. It's when there is more than one login for a site (options appearing above the Favourites option) and you do the same with those. I don't get any lag when doing the action depicted in the image you posted.

  • sjk
    sjk
    1Password Alumni

    Hi @collide007,

    Can you take a look at this video clip and compare with the behavior you're seeing?

    1Password mini mouseover

    The only delay is waiting for item details to display and that's been reduced in the upcoming 4.3 update.

    Thanks!

  • collide007
    collide007
    Community Member
    edited April 2014

    I suppose the delay is not much longer than what you are experiencing, and seems to have definitely improved a lot since I first posted the issue (perhaps it was my install of Chrome - I haven't needed to click to dismiss for a while). Good to hear this is being improved in the next update.

  • sjk
    sjk
    1Password Alumni

    I'm glad there's less delay there for you now, @collide007‌. It's non-existent for me when mousing between items without intentionally waiting for their details views.

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