New logins not showing up on iPad

rumbaa32
rumbaa32
Community Member
in Mac

I'm using 1Password 4.1.2 on Macbook Pro laptop and newly using 1Password 4.3.2 on my iPad Mini (2nd gen). Syncing is set up with iCloud. When I add a new login on my laptop it doesn't show up on my iPad and when I add a different new login on my iPad it doesn't show up on my laptop.

Thanks, Rick

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @rumbaa32‌,

    I'm sorry to hear that you're having trouble keeping things synced up right now. Let's see if we can't give sync a bit of a kickstart:

    • On your iOS devices, open 1Password 4 for iOS, tap Settings > Sync, and toggle iCloud to OFF.

    • On the Mac, open 1Password 4 for Mac, and click the 1Password menu, then Preferences. Click Sync, and click Change syncing.

    • Check the box to remove the data from iCloud and confirm that you want to disable sync.

    • Reboot the Mac and iOS devices.

    • Ensure that both your Mac and your iOS devices are logged in with the same iCloud account

    • On the Mac, go back to the Sync preferences, and enable iCloud.

    • Wait about 20 minutes to give iCloud time to run the initial sync to all devices.

    • Go back into the iOS app and re-enable iCloud sync. It should work this time.

  • rumbaa32
    rumbaa32
    Community Member

    Working now. Thanks, Rick

  • Jasper
    Jasper

    On behalf of Megan, you're welcome! Please let us know if you have any other questions. :)

This discussion has been closed.