I purchased 1Password for Mac and tried to download. When I try to open I get weird message

mwcc1a
mwcc1a
Community Member
edited March 2014 in Mac

I purchased 1password for Mac & downloaded it. When I try to open it I get message : "Safari can not open file 1password 4-4 because no available application can open it" I am 72 year old and admit I have no tech smarts at all. What do I do to get this great product to work for me? Thank you !

Comments

  • mwcc1a
    mwcc1a
    Community Member

    Upon further investigation I am getting message " You can not use this version of Application 1password 4. You have OSX 10.6.8. Application requires Mac OSX 10.8 or later". How do I download 1Password application that will work with Mac OSX 10.6.8?

  • sjk
    sjk
    1Password Alumni

    Hi, @mwcc1a. Thanks for supporting 1Password with your purchase!

    You can download 1Password 3 for your OS X 10.6.8 (Snow Leopard) system from this page:

    Legacy Versions of 1Password

    I've generated and sent you a 1Password 3 for Mac license. Look for the license key starting with 1PW3- in the email you receive.

    And documentation is available here:

    1Password 3 User Guide

    Please let us know if you have any further questions or issues. We're always here to help. :)

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