Lost Vault ... Not synced to Dropbox?

corbanb
corbanb
Community Member
in Mac

Hi,

I had formatted my machine and when I resynced to my 1Password a secondary vault that I believed was synced on Dropbox was missing.

Basically I had 2 vaults... 1 Personal (main vault) and 1 Work vault. The work vault is now missing. All of the logins I had are now gone. Thoughts?

Thanks.
Corban Baxter

Comments

  • Megan
    Megan
    1Password Alumni
    edited March 2014

    Hi @corbanb‌,

    I'm so sorry to hear that you're having trouble with 1Password right now! The quickest way to determine what's going on here is to take a closer look at your system. Could you please send us a Diagnostics Report?

    http://learn.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

    .

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