Autofill not working for site with iframe

jktw
jktw
Community Member

Autofill for http://www.kaisertax.com/client_portals.cfm stopped working for me when I upgraded to 1Password 4. Is this a known bug? Thanks!

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @jktw,

    I'm sorry you're having trouble getting 1Password autofill to work with the iframe on that page. Which web browser, and versions of the 1Password application and extension, are you running?

    Please try saving a new Login manually there and see if you can get filling working with it. If that doesn't help, maybe this alternative login page and an item for it will work:

    Kaiser Tax & Business Consulting: https://secure.netlinksolution.com/nextgen/?firm=327282

    And if you're still stuck after that we'll investigate further to find a solution. Thanks!

  • jktw
    jktw
    Community Member

    Thanks, saving the login manually worked. Thankfully the new login also works with 1Password 3 for Windows. Thank you for helping!

  • Megan
    Megan
    1Password Alumni

    Hi @jktw,

    On behalf of @sjk, thanks for letting us know that saving a new Login fixed things for you! We're here to help if you run into any further snags. :)

This discussion has been closed.