Why did I pay for upgrade?

Pengman
Pengman
Community Member
in Mac

Upgraded (and paid) for latest version of 1Password.
Says my version is 4.1.2, which I already had installed.
Love the app, but feel I’ve been taken. What??

Comments

  • hawkmoth
    hawkmoth
    Community Member

    I'm going to suggest that you send this to support @ agilebits . com along with whatever documentation you have about your purchases. I'm sure they don't intend for you to being paying for updates within version 4.

  • Megan
    Megan
    1Password Alumni

    Hi @Pengman,

    Please do send us an email, as @hawkmoth suggested. If you have previously owned 1Password 3 as a purchase from the Mac App Store, your upgrade to version 4 would have been free.

This discussion has been closed.