1Password mini doesn't save new logins in 1Password4

Wulle
Wulle
Community Member
edited April 2014 in Mac

Hello,
I bought 1P4 a few days ago and I tried to import my account-informations by logging in to my accounts and then saving it with 1PMini. But the informations are only saved in 1PMini and NOT in 1P4 so I am not able to sync with my iPhone.

What can I do to import the passwords from 1PMini to 1P4?

Wulle

Comments

  • Wulle
    Wulle
    Community Member

    Does nobody have a idea?

  • Stephen_C
    Stephen_C
    Community Member

    Have you restarted your machine since installing 1P4? If not, try that. Sorry I don't have any other ideas at the moment but if my suggestion doesn't work let us know what is the version number of 1P4 that you're using and also your OS X version number. It may also help to mention which browser you are using.

    Sorry not to be of more immediate help.

    Stephen

  • Wulle
    Wulle
    Community Member

    Hello Stephen,
    thanks for your comment! I restarted my Mac and now there is something strange: I have two 1PasswordMini-symbols in my toolbar! One of them with my whole logins, the other one only with the logins of 1Password! I have downloaded the demo-version of 1Password, before I bought it: could it be that I save my logins in the demo-version? I deinstalled it so I'm not able to copy the passwords in my "new" 1Password!

    And here a few informations:
    Safari (7.0.3 (9537.75.14))
    OSX Mavericks 10.9.2
    1Password 4.1.2 (412009)

    Wulle

  • Stephen_C
    Stephen_C
    Community Member

    Wulle, thanks for the additional information: it's getting us nearer to a solution, I think. Does this knowledge base article help? (You may have both the 1P3 and 1P4 browser extensions installed. Did you ever use 1P3?)

    The installation of your purchased version should have picked up anything you created in the demo version. Did it?

    Stephen

  • Wulle
    Wulle
    Community Member
    edited April 2014

    Now I'm really confused! I only have one Safari-addon. It is for 1Password 4.1.0:
    image

    And I also downloaded the 1Password Demo again. I opened it and ALL of my Passwords were saved in it (including the passwords of my 1PM)

    I made a saving in Dropbox and synced it with my "new" 1P. But wich 1P and 1PM shall I delete now? And how can I do that?

  • Stephen_C
    Stephen_C
    Community Member

    Wulle, I think someone more expert than me will soon come along and I'm very cautious about advising you to do something which may lose data! However, if you're sure you now have all your passwords in your non-demo version you should be able simply to delete the demo version (but don't use any app cleaner, which might delete other critical files) and (I very much hope) you should then have only one 1P browser key icon.

    Please do refer to this knowledge base article because (although it relates to moving from a beta to the Mac App Store version) it will show you clearly how to delete the unwanted version from your machine (including closing it properly first).

    I do hope that helps.

    Stephen

  • Wulle
    Wulle
    Community Member

    I'm so happy! It worked. I only have one 1PM and the right 1P! Thanks for your help, Stephen!

  • Stephen_C
    Stephen_C
    Community Member

    I guess I'm nearly as happy as you that it worked, Wulle! Pleased to have helped.

    Stephen

This discussion has been closed.