New User - failing to connect to 1Password mini

jjsandry
jjsandry
Community Member
edited April 2014 in Mac

I recently purchased 1Password 4 for Mac and I am at wits end trying to figure out the program. Every time I try to open the program I end up getting a pop-up screen that says "1Password failed to connect to 1Password mini. Please restart 1Password. If this does not help, please contact AgileBits support." When I go to the help menu the option to restart 1Password mini is greyed out and won't let me do this. The only thing I can do is quite the pop-up window and then I lose the menu for 1Password and can only start over again with the same results. Honestly, I don't know what to do but obviously am not doing something right. Would appreciate any help in getting this program up and running.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    There is what appears to be the same problem, and a suggested solution, in this thread. Does it help you?

    Stephen

  • sjk
    sjk
    1Password Alumni
    edited April 2014

    Hi @jjsandry,

    I hope the suggestion @Stephen_C linked to helped resolved your problem. Please let us know if you still need any help with it. Also, which version of 1Password are you running? Thanks!

This discussion has been closed.